1. Introduction
This Privacy Policy explains how QuRen, the developer behind the website located at https://www.quren.autos, collects, uses, stores, and protects personal information. QuRen is a computer systems design practice operating through Kunming QuRen Trading Co., Ltd., with its registered office at Room 2304, 23/F, Yunjin Building, 26 Jinbi Road, Xishan District, Kunming - 650000, China (CN).
We are committed to handling your information with care and transparency. This policy describes the types of data we may gather, the reasons we gather it, the choices you have, and the safeguards we apply. It applies to all visitors to our website and to individuals who contact us by email, by telephone, or through the forms available on our pages.
Please read this policy carefully so that you understand our practices regarding your personal information. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website and refrain from providing personal information to us.
We may update this policy from time to time. When we do, we will revise the date at the top of this page and, where appropriate, provide additional notice. Your continued use of the website after a change takes effect signals your acceptance of the revised terms.
2. Information We Collect
We collect only the information that is necessary to operate our website and to respond to your inquiries. The categories of information we may collect are described below.
Information you provide directly
When you contact us through the website, by email, or by telephone, you may provide us with certain details. These details can include your name, your email address, your telephone number, the name of your organization, and the content of any message you send. We use this information solely to respond to you and to provide the services you have requested.
Information collected automatically
When you visit the website, our systems may automatically record technical information such as your IP address, browser type, operating system, the pages you view, the date and time of your visit, and referring pages. This information is generally aggregated and does not, on its own, identify you personally. We use it to understand how visitors interact with the site and to improve the experience.
Information we do not collect
We do not collect sensitive personal information such as government identification numbers, financial account details, or health information through this website. We do not sell personal information, and we do not knowingly collect data from individuals under the age of thirteen.
3. How We Collect Information
We collect information through several straightforward methods. Understanding these methods helps you make informed choices about what you share with us.
Direct interactions
The most common way we collect information is when you choose to give it to us. This happens when you complete a contact form on the website, send us an email, call our office, or otherwise communicate with our team. In each case you control the information you provide, and we only use it for the purpose for which it was given.
Automated collection
As described above, we may use standard web technologies to record technical data about your visit. This data is collected automatically when you load our pages and is typically stored in server logs. We may also use cookies and similar technologies, which are explained in the section devoted to cookies and tracking.
Third-party sources
We do not purchase or acquire personal information from data brokers or marketing lists. Any information we hold about you comes either directly from you or from the normal operation of our website. This is a deliberate choice, and it reflects our preference for collecting only what is genuinely needed.
4. How We Use Your Information
We use personal information for a limited set of purposes, all of which are tied to operating our business and serving you. These purposes are listed below.
- Responding to inquiries. When you contact us, we use your details to answer your questions, provide information about our services, and follow up as needed.
- Providing services. If you engage us for a project, we use your information to deliver the systems design and related services you have requested.
- Improving the website. We analyze aggregated technical data to understand how the site is used and to make it more useful and accessible.
- Communicating updates. Where permitted, we may send you messages about relevant services, changes to this policy, or other matters connected to our relationship.
- Legal compliance. We may process information to satisfy legal obligations, resolve disputes, and enforce our agreements.
We do not use your information to build advertising profiles, and we do not use automated decision-making that produces legal or similarly significant effects for you.
5. Legal Bases for Processing
Where data protection laws require a legal basis for processing personal information, we rely on the following grounds.
Consent
When you provide information to us voluntarily, you give your consent to our use of that information for the purposes described in this policy. You may withdraw consent at any time by contacting us, although withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Legitimate interests
We process certain information on the basis of our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights and freedoms. This includes responding to inquiries, protecting the security of our website, and maintaining accurate business records.
Contract performance
When we have entered into, or are preparing to enter into, an agreement with you or your organization, we process information as necessary to perform that agreement and to take steps at your request before entering into it.
Legal obligation
In some cases we process information to comply with a legal duty, such as record-keeping or tax obligations imposed by applicable law.
7. Third-Party Services and Sharing
We do not sell, rent, or trade your personal information to third parties. We share information only in the limited circumstances described here.
Service providers
We may engage third-party companies to assist with hosting, email delivery, analytics, or other operational functions. These providers process information only on our behalf and under contractual obligations that require them to protect your data and use it solely for the services we have asked them to perform.
Legal disclosures
We may disclose information when we believe in good faith that disclosure is required by law, or is necessary to protect the rights, property, or safety of our company, our clients, or the public. This includes responding to lawful requests from public authorities.
Business transfers
In the event of a merger, acquisition, or sale of all or part of our assets, personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
Apart from these situations, we do not share your personal information with outside parties.
8. Data Retention
We retain personal information only for as long as it is necessary to fulfill the purposes described in this policy, or as required by law.
Retention periods
Inquiry correspondence is generally retained for a reasonable period to allow us to respond and to maintain a record of our communications. Information related to an active or completed engagement is retained according to our contractual obligations and any applicable legal requirements, after which it is securely deleted or anonymized.
Deletion and anonymization
When information is no longer needed, we take steps to delete it or to render it anonymous so that it can no longer be linked to you. Our retention practices are reviewed periodically to ensure they remain appropriate and proportionate.
Your control
You may request deletion of your personal information at any time by contacting us using the details provided below. We will honor such requests except where we are required to retain information to comply with law or to resolve an ongoing matter.
9. Data Security
We take the security of your information seriously and apply reasonable technical and organizational measures to protect it.
Technical safeguards
We use encryption, access controls, and other standard security practices to protect information in transit and at rest. Access to personal information is limited to those team members who need it to perform their work, and those individuals are bound by confidentiality obligations.
Organizational safeguards
We maintain internal policies and procedures designed to protect data and to ensure that it is handled consistently and securely. We review our security practices on an ongoing basis and update them as needed to address new risks.
No absolute guarantee
No method of transmission over the internet, and no method of electronic storage, is completely secure. While we strive to protect your information using commercially reasonable means, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
10. International Data Transfers
Our principal place of business is in China, and information we collect may be processed in the locations where our servers, service providers, and team members are located. These locations may have data protection laws that differ from the laws of your own country.
Appropriate safeguards
Where personal information is transferred across borders, we take steps to ensure that an adequate level of protection is maintained. This may include using contractual safeguards, relying on recognized adequacy decisions where they apply, or applying other lawful transfer mechanisms.
Your consent
By using our website and providing information to us, you understand that your information may be transferred to and processed in countries outside your country of residence. We will protect your information as described in this policy wherever it is processed.
11. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights to the extent required by applicable law.
Access
You may request a copy of the personal information we hold about you, along with details of how it is used and with whom it is shared.
Correction
If you believe that the information we hold about you is inaccurate or incomplete, you may ask us to correct it.
Deletion
You may request that we delete your personal information, subject to any legal obligation we have to retain it.
Objection and restriction
You may object to certain types of processing, or ask us to restrict how your information is processed, in the circumstances described by applicable law.
Portability
Where applicable, you may request a portable copy of your information in a structured, commonly used format.
To exercise any of these rights, please contact us using the details in the contact section below. We will respond within the time frame required by law.
12. Privacy for Children
Our website is intended for a general business audience and is not directed at children. We do not knowingly collect personal information from children under the age of thirteen.
No directed collection
We do not market our services to children, and we do not design our website to appeal to a young audience. If we learn that we have collected personal information from a child under thirteen without verified parental consent, we will take steps to delete that information as quickly as possible.
Parental guidance
If you are a parent or guardian and believe that your child has provided personal information to us, please contact us. We will work with you to address the matter and to remove any information that should not have been collected.
Age verification
We rely on users to provide accurate information about their age and do not otherwise undertake age verification. This approach is consistent with the limited nature of the data we collect.
13. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act and related laws may provide you with additional rights regarding your personal information.
Right to know
You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
Right to delete
You may request that we delete personal information we have collected from you, subject to certain exceptions such as completing a transaction or complying with a legal obligation.
Right to non-discrimination
We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you services, charge different prices, or provide a different level of service because you have exercised a right under this policy.
Do not sell
We do not sell personal information, and we have not sold personal information in the past twelve months. To the extent required, we provide this statement as our notice that we do not engage in the sale of personal information.
To exercise your California rights, contact us using the details provided below. We may ask for information to verify your request.
14. GDPR and EEA Rights
If you are located in the European Economic Area or the United Kingdom, the General Data Protection Regulation and related laws provide you with specific rights.
Your rights
You have the right to access, rectify, and erase your personal data, the right to restrict or object to processing, and the right to data portability. You also have the right to withdraw consent at any time where we rely on consent as a legal basis.
How to exercise your rights
To exercise any of these rights, please contact us using the details in the contact section below. We will respond to your request within one month, although that period may be extended in complex cases in accordance with applicable law.
Right to complain
If you are not satisfied with our response, you have the right to lodge a complaint with the data protection supervisory authority in your country of residence. We encourage you to contact us first so that we have an opportunity to address your concerns directly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the last updated date at the top of this page.
Notice of changes
For material changes, we will provide a more prominent notice, which may include a notice on the homepage or a direct communication where we have your contact details. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
Continued use
Your continued use of the website after any change to this policy takes effect constitutes your acceptance of the revised terms. If you do not agree with a change, please discontinue use of the website and contact us with any questions.
16. How to Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we welcome you to reach out to us.
Kunming QuRen Trading Co., Ltd.
Room 2304, 23/F, Yunjin Building
26 Jinbi Road, Xishan District
Kunming - 650000, China (CN)
Email: office@quren.autos
Phone: +15519668427
Website: https://www.quren.autos
We aim to respond to all privacy-related inquiries within a reasonable period, and we will do our best to resolve any concern you raise in a fair and timely manner.